Additional Information

Bookings

SLSS offers several options for classes. Weekly classes are offered during the school term calendar for an average of 10- or 11-week classes per term. We also offer five-day intensive holiday programmes during the school holidays. We also have mini-squads that swim weekly during the evenings. To book, simply ring the office or contact us via our email address.

Office Hours

The office is open Monday to Friday from 9:30 a.m. to 6 p.m., Saturday 9 a.m. to 3:30 p.m., and Sunday 9 a.m. to noon. Our office is located upstairs from the pool, and we invite you to come up, say hello, and enjoy a cup of coffee or tea with us. We have a viewing window in the office, and you can watch the action! For restless siblings, we have plenty of books and toys in the office to keep them occupied. We also have a small shop on the premises and carry infant to school-age swimwear, goggles, caps, and rash shirts.

School Holidays

We run a very successful holiday programme.  The progress is instant.  Children come every day for either 5 or 10 days. Learn to Swim levels have four children per class and the Advanced levels, including the squad, have between 8 and 10 children. We also run snorkelling over summer which concludes with a practise at Narrow Neck Beach.

Sick/Makeup Policy

Make up lessons are for children who are sick.  Please notify the swim school as soon as you know your child will be away from his/her lesson.  We can either book in a make-up or waitlist your child for one.  We cannot guarantee a day or time to suit you and there is no refund or credit for lessons not attended.  Make-up lessons must be used within the term of the lesson missed.

Please do not come to lessons if your child(ren) have had diarrhoea, vomiting, conjunctivitis for 24 hours prior to swimming.  We are very fortunate that our parents are supportive and understand the need for prevention of these bugs.

While your child is in the pool

Please do not coach your child from the side of the pool as it just confuses them. The teacher has a lesson plan and needs every pupil’s attention. Do not feel guilty if you leave or go upstairs - your children will benefit greatly from this.  Please relax and enjoy 30 minutes of peace.

Lesson times

Our lessons run between 9.00am and 8.15pm.  Most pre-schoolers come between 9.00am and 3.00pm.  School age children from 3.00pm onwards.  We have both pre-schoolers and school age children on Saturday and Sunday.

We are very aware of how busy everyone is and try to accommodate your individual needs.  This can be achieved by discussing it with our receptionist who can work with you to achieve your desired times. Squads are from 6.30pm.  All levels run for 30 minutes, except the Dolphin Squad runs for 45 minutes and Shark Squad runs for one hour. Private lessons run for 30 minutes. School Holiday lessons run for 30 minutes.

Toddlers and Pre Schoolers

Toddlers We have changing tables for your use before and after the lesson.  There is also a porta-cot at the pool. The pool temperature is 32.5 degrees and the air temperature around the pool is 26 degrees, therefore we recommend you bring warm clothes (including hat) to wear home.  Tights are difficult to put on damp legs, so loose fitting clothing is recommended. Toddlers must wear firm fitting swimwear to catch accidents should they happen and a rashshirt to keep shoulders warm.

Pre-schoolers We recommend you come prepared to get in the pool for the first couple of lessons should your pre-schooler be reluctant to get in. It is usually because they won't know the teacher and don't trust them yet. Please refrain from telling your child what you expect of them and in turn they won't feel any pressure.

School Age and Squads

It is advisable for all girls to wear swimming caps and all squad swimmers to bring a drink bottle.  All children should wear goggles, preferably with a solid nose piece that will not slip. We believe in getting the technique correct before we encourage distance swimming, and water safety is an important part of our program.

Shop

Swim Lovers' Swim School sells swimwear, goggles, caps, earplugs in the office we sell Speedo, Swimskinz + Arena Swimwear for all ages.